We process personal data relating to those we care for. We do this for care and support purposes, to ensure that people receive the appropriate care and support.

The personal data we process may include, but may not be limited to, the following:

  • data relating to your identity (including name, data of birth, gender, photographs, passport, National Insurance Number, immigration status, marital status, dependants),
  • emergency contact details,
  • past health and care history
  • past life history
  • present health and care needs
  • IT information – information related to your access to our systems (login details, IP addresses, log files, access/times/duration of use, location).

The collection of this information will benefit us by:

  • providing the appropriate care and support
  • enabling development of a comprehensive picture of the older population and how the workforce is deployed to meet those needs,
  • informing the development of care policies,
  • allowing appropriate support from associated health and care agencies,
  • ensuring compliance with our policies and procedures and our legal obligations,
  • enabling monitoring of selected protected characteristics.

We will not share information about you with third parties without your consent unless the law allows or requires us to do so.

Under the data protection legislation you have the right to:

  • object to processing of personal data that is likely to cause, or is causing, damage or distress,
  • prevent processing for the purpose of direct marketing,
  • object to decisions being taken by automated means,
  • in certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed,
  • claim compensation for damages caused by a breach of the data protection legislation.

If you would like to find out more about our data retention policy and how we use your personal data, or if you want to see a copy of the information about you that we hold, please contact Kathleen Blythe
tel. 01307 468314, e-mail

If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to the Information Commissioner’s Office at